SKINCARE and ESTHETICIAN FAQ

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For your first facial, it is a good idea to select the Ultimate Experience Facial, as this is the 60 minute classic customizable treatment designed to fit your skin care needs. We will completely customize your facial to your skin’s unique needs at the time of service. Just let Krista your esthetician know during your consultation what your concerns are, and she will pick the correct treatment for you!

No. Depending on the sensitivity of your skin, you may see a bit more pink, due to circulation in the skin, but this is normal, and good for new skin growth, hydration, infusion of serums and overall skin health.

It depends. If it has been months since your last skin care treatment, or you never exfoliate at home, the skin is stimulated to turn over dead skin cells during a professional treatment, so you may see some flaking or dryness as new skin cells are generated. This can be a completely normal side effect of a facial given to you by your esthetician, depending on your current routine at home. If this concerns you, the IMAGE hydrating enzyme mask would be the perfect at home treatment 3-4 days after your facial to help with any flaking/dryness.

IMAGE clinical couture peels are completely customizable to your skin. The IMAGE signature facelift is great for all skin types, sensitive, dry, rosacea prone, and a great starter to the acne, wrinkle, lightening lifts. You can add a lift (peel) to your facial, just book SPA peel for your appointment. Please contact Krista with more questions.

Yes, but you won’t want to! Stick with mineral based makeup, and make sure your brushes are recently washed and clean of bacteria.

Because the life cycle of a skin cell is 4-6 weeks, ideally, a treatment is recommended every month. Realistically for some, every season change is key, so you can adjust your skin care home products as your skin changes with the weather.

Please move or change your skin care appointment at least 24 hours in advance. Appointments that are no showed will be charged the full price to the credit card held on file, 50% of the service price will be charged for late cancellations.

All our skin care products are available for home use and can be purchased after the service. Your facial esthetician Krista will recommend what products would give you the best results for your skin for your home care routine.

IMAGE and Rhonda Allison skin care products contain pure essential oils with ingredients derived from natural sources and are free of parabens, sodium lauryl sulfates and artificial colors. Packaging is recyclable and printed with soy-based ink. Beauty is far more than cosmetic – your esthetician is concerned with your healthy skin, a healthy body and a healthy environment.

Unopened skin care product can be exchanged or returned to your esthetician for credit within 30 days of purchase.

KLOE uses Nufree. Nufree acts like a soft wax, the hair is removed with paper strips, but it is a non-wax soy-based liquid hair remover system. Nufree is the gold standard in hair removal and is carried by thousands of facial estheticians and skin care providers throughout the world. It was developed over 25 years ago to help plastic surgeons remove hair from a patient before surgery. Here are just a few of the reasons why Nufree is the most effective hair removal treatment in the world.

• Nufree is NOT A WAX and never sticks to the skin.
• Nufree is self-preserving antibacterial/antimicrobial so it’s safe, clean and germ free.
• Nufree is completely BOTANICAL and safe for the entire body.
• Nufree doesn’t dry and can be erased any time! Nufree is scientifically tested and uses no animal products.

We absolutely DO NOT double dip! KLOE prides itself in clean, sanitary state-certified conditions never reusing strips or sticks in order to ensure that each client stays clean and protected. The treatment room is sanitized between each client and I wear gloves to protect the client.

At KLOE, you are in the best possible hands! My insurance policy states no one except the person receiving the service is allowed in the waxing room.

The bikini wax cleans up the underwear line and to about 2 inches out. The tailored bikini is a bikini wax that tucks it in a little bit more, is swimsuit friendly, and you can take it down off the top as much as you prefer. The brazilian is everything front, underneath and back, or you may leave a triangle or landing strip. An esthetician's advice? If you’re gonna do it, wax it all!

Out of consideration to your wax technician, please come freshly showered. If you are used to shaving, make sure your hair is at least 1/4 an inch long, which is usually about 14 days of growth.

No! More often than not, people trim too much. If your hair is too short, the wax won’t adhere very well and some hair may be left behind. Leave the trimming to me!

You will have very little to no hair growth for the first 7-14 days. After that, it starts growing back finer and softer. For most people, the ideal time frame is to wax every 4 weeks.

From an esthetician's experience, this is true, especially when you are maintaining a regular four-week waxing schedule. Over time hair follicles are repeatedly damaged from being removed and growth slows down. However, once you stop waxing on a regular basis, the follicles adapt again and you will revert back to your pre-waxing growth cycle.

Keep the skin clean for 48 hours. Use your Finipil lotion twice/day on damp skin to cool skin and protect the pores. Shower immediately after workouts; no tanning, hot tubs, hot yoga, etc to prevent bumps from bacteria getting in the open pores. After 48-72 hours, exfoliate, exfoliate, exfoliate! Gentle, but mild exfoliation works the best. I carry a line of affordable skincare products to help keep those pesky ingrown hairs away.

Please double check with your physician, but your esthetician recommends keeping to your normal 4-6 week waxing routine to keep the wax as painless as possible. We will check in with your skin to make sure that hormonal changes aren’t making your skin a contraindication for waxing. We will also talk about different types of exfoliating that are approved for pregnant women. You may also need to switch to pregnancy safe skin care products, which Krista will help you with.

Please double check with your physician and confirm with your facial esthetician, but I recommend NO FACIAL WAXING while using topical medications from your dermatologist including, but not limited to Retin-A, Differin, Epiduo, and some antibiotics. I recommend discontinuing use for 14 days to prevent sensitivities, but keep in mind that long term use sensitizes the skin, making waxing more harsh on the affected area. ABSOLUTELY NO WAXING anywhere on the body while taking the drug Accutane. You must discontinue taking Accutane for at least 6-8 months to ensure that waxing will not harm the skin. KLOE can provide you with skin care products that can help with acne and breakouts possibly ending the need for harsh medical prescriptions.

Please move or change your appointment at least 24 hours in advance. Appointments that are no showed will be charged the full price to the credit card held on file, 50% of the service price will be charged for late cancellations.

If you have additional concerns about waxing or skin care, even after the appointment, please do not hesitate contact your esthetician, Krista.

• Scarring- surgical, thermal, and acne (scars must be at least 6 months old)
• Stretch marks
• Cellulite
• Enlarged pores
• Dyspigmentation (due to sun damage and/ or hormonal imbalances e.g. Melasma)
• Fine lines and wrinkles
• Loose skin
• Dehydrated skin

• Increased smoothness and hydration
• Thicker and firmer skin
• Increased nutrients, overall healthier condition of the treats skin
• Better microcirculation in the treated skin

A licensed skin care professional glides the CIT pen over professional strength HSS Enhancement Serum or sterile saline in a cross link or circular pattern over the skin to puncture the epidermal layers of the skin and create microscopic subcutaneous injuries. These microscopic channels in the skin allow for optimal product absorption. The microscopic injuries created with the CIT Pen stimulate a repair response & new collagen production with minimal to no downtime for your patient.

As the CIT pen creates micro-channels into the skin, pores are temporarily opened allowing the enhancement serum to be fully penetrated. Micro-point punctures in the skin are created. This is a controlled injury to the skin and is perceived by the body as damage. This stimulates the release of growth factors that trigger the production of Collagen and Elastin. Skin reacts to this CIT treatment by initiating the healing process which encourages your patients’ skin to continue to regenerate.

• Glucosamine, not only does it provide healthy joint support but speeds healing. The first few days of trauma enhance HA production in the wound which allows for fewer complications related to scarring.
• Liposomal Vitamin C - The liposome delivery system has hydrophilic and hydrophobic portions, providing a fat and water portion, which allows vitamin C to be absorbed through the fat and water soluble pathways for optimal absorption in the body.Liposomal C is an antioxidant that protects the body against oxidative stress. C is found in high concentrations in immune cells and also plays an important role in aiding several collagen synthesis reactions. 
• Biotin- When using CIT to stimulate hair regrowth, internal support from the essential water-soluble B vitamin, Biotin, is recommended. Studies have also linked Biotin to healthy skin, nails, intestinal flora, as well as regulating low blood sugar levels and the nervous system.

With our automated CIT Pen micro-needling treatments, the skin is tricked into repairing itself. The process of micro-needling skin remodeling can continue to enhance for months after treatment as the skin continues to repair itself. Results can be seen within a few days to a week. Skin naturally heals itself every 45 days so by simply adding micro-needling stimulation the changes can be accelerated and your client will see results. Depending on the patients’ expectations and personal goals we recommend a series of CIT Pen sessions to speed up the process and achieve optimum results. However; skin improvement is noticeable after just one treatment!

Immediately following treatment, your clients’ skin will have some redness and flushed in appearance like a moderate sunburn. The patient will also experience skin tightness and mild sensitivity to the treated area as well as some peeling (depending on the depth). At 24 hours and up to 36 hours, after treatment, little to no evidence of injury to the treated area is visible, however tightness and peeling can occur.

• Skin needling can be safely performed on all skin colors and types. There is no risk of post-inflammatory hyper-pigmentation as the melanocytes remain intact (as long as post-care instructions are followed). 
• Other invasive procedures such as laser resurfacing are not recommended for Asian or African American skin due to the potential risks of delayed wound healing, pigment changes, and scarring. However, with Collagen Induction Therapy/ Micro-needling, the potential risks on ethnic skin are unlikely due to the epidermis remaining intact.

Mild Rosacea, can be improved. When the Spinosum layer is strengthened through CIT the collagen stimulated will support the dermal papillae, which will reduce the appearance of broken capillaries.

The number of CIT treatments depends on your current skin condition and goals. Three to four treatments may be needed for moderate acne scars. Scars from thermal burns and stretch marks may require between 6-10 CIT sessions. The added Collagen lasts up to 12 months and a refresher treatment is recommended every 6 months to 1 year in order to fight the signs of ageing. You should be advised that multiple sessions may be needed to reach your desired results in order to meet your expectations.

The variety of needle cartridges along with the CIT Pen’s ability to gage the needle depth allows this treatment to be customized to fit each of your clients’ needs and comfort levels. Application of local anesthetic numbing cream can prevent treatment discomfort.

• Results are seen at the cosmetic depth of 0.25mm. 
• Cosmetic micro-needling is considered to work only in the granular & mid spinosum layers. Working on a cosmetic depth (0.3 and below) releases growth factors by stimulating Keratinocyte cells. 
• Clinical studies have shown that regardless of the depth of injury to the skin, new collagen forms no deeper than 0.6mm. Working above 0.5mm is considered a medical treatment. Micro-Needling at “medical depths” has shown to be dramatically effective for scar removal, cellulite reduction, stretch marks, hyper-pigmentation and reduction of fine lines and wrinkles.

The professional strength CIT Enhancement Serum will be needled into the skin, and used post treatment care. It is recommended for continual daily use to reduce the appearance of hyper-pigmentation, scaring, fine lines, Rosacea and enlarged pore size. Continuation of daily usage of the CIT Serum will benefit in boosting and extending the effects of CIT. It also adds much needed hydration to treated and or aging skin which provides a more supple and youthful glow.

• This treatment typically recovers at a rapid rate & redness subsides within 24 hours. Erythema & heat is caused by vasodilation due to the release of histamine.
• Negative side effects should not take place if you are following proper protocol.
• Swelling during the recovery phase can occur
• skin infection with bacteria (rare) or herpes simplex virus (cold sores), Milia, which can be easily removed and mild acne flare ups may occur after the treatment.
• If any of these symptoms persist and/or worsen please seek immediate medical attention.
• As the microscopic channels to the skin close quickly, postoperative wound infection is extremely rare.
• Emollients and/ or topical antibiotics may be prescribed, if considered necessary.

• Keloid or raised scarring.
• Pregnancy due to the lack of clinical studies.
• Herpes Simplex infections.
• Diabetes. (in some cases, if managed by diet and medication, treatment may proceed)
• Any facial injections within the past 10 days.
• Patients on any blood thinners.
• Collagen vascular diseases or cardiac abnormalities.
• Active bacterial or fungal infection.
• Immune-suppression diseases.
• Scars less than 6 months old.
• Raised moles, warts or raised lesions.
• Nodular or Pustular Rosacea
• Eczema, Psoriasis, Scleroderma and other chronic conditions.
• Treatment cannot be performed if the following is present: Any open cuts, wounds, abrasions, and active acne or cold sores.

• Use CIT Enhancement serum daily morning & night up to treatment   
• Avoid direct sun exposure or tanning bed at least 4 weeks prior to treatment and during treatment process.    
• Do not exercise the day of or for 48 hours after the injection treatment.    
• Avoid caffeine containing food or beverages day of treatment.    
• Avoid medications such as: Aleve, Advil, cold remedies, Vitamin E or aspirin 5 days prior to treatment.    
• Avoid Retin-A, chemical peels, injectable fillers or Botox 2 weeks prior to treatment.    
• Use a sun block with an SPF 30+ with UVA/UVB Broad Spectrum protection.    
• Apply topical anesthetic cream 1 hour prior to procedure and reapply if necessary.    
• Day of treatment wear comfortable clothing. Your top should button or zip rather than pull over the head.    
• Notify medical aesthetician if you get cold sores. You will require an anti-viral prescription to avoid any breakout after treatments.    
• If you have open cuts, wounds, abrasions or during acne or cold sores breakouts, we cannot perform the procedure.    
• Eat a healthy diet, whole food vitamins and minerals. It is also advisable to take 1000 mg of vitamin C and 2000 iu. of vitamin D3. This ensures an increase in vitamins internally and externally and will greatly aid in the healing process. Liquid and topical hyaluronic acid is recommended to retain moisture in the skin and prevent dehydration.   
• Drink 8 glasses of water/non-caloric fluids per day.

What to be expected:

• Day 1: 

Skin will be erythematous and flushed after the skin care treatment, depending on the intense of the treatment. Pinpoint bleeding may occur. Do not apply makeup for at least 12 hours. 

• Day 2: 

A red or pink hue persists like moderate sunburn. Swelling and slight bruising may be more noticeable on the second day. Minor scratches may be visible. Apply moisturizer as needed. 

• Day 3: 

Skin can be pink or normal color. Swelling subsides. The skin can feel dry or feel tight.  A slight outbreak of acne or milia (tiny white bumps) is possible. Light peeling usually occurs in about three days and will be replaced with brand new skin.

• Wash with a gentle cleanser using your fingers only. Gently massage the face with lukewarm water.  Remove serum and other debris such as dried blood. Do not scrub, use a wash cloth or a Clarisonic brush. Cleanse areas treated twice a day. Do not use exfoliating products for 72 hours.   
• Keep skin hydrated with CIT Enhancement serum.   
• Cold compresses may be applied following treatment for comfort. If neck or décolletage are treated, the redness might last slightly longer.     
• Do not exercise for 24 hours after treatment.  
• Avoid direct sun light, saunas, steam rooms, hot baths or showers until redness is gone.    
• Continue to avoid sun exposure to the treatment areas and apply a broad spectrum sunblock with SPF minimum of 30. Apply it at least 30 minutes prior to sun exposure and repeat after every two hours of sun exposure.    
• After 2-5 days patients can return to regular skin care products or as soon as it is comfortable to do so. Mineral makeup may be applied the following day.   
•  Avoid strenuous exercise for two to three days after treatment.   
•  Avoid waxing, facials, Botox, injectable fillers or any other skin care treatment 10 days – two weeks  after treatment.    
• New cell regeneration requires at least 6-8 8 oz. glasses of water a day (if you already drink that- increase by 2 glasses)    
• If skin becomes painful, swollen, red or inflamed, please notify your skin care professional, as this may represent an infection or allergic reaction that may require treatment.

Dermaplaning is a physical/mechanical form of exfoliation using a specialized dermaplaning blade by your facial esthetician for the removal of built up dead skin cells and vellus hair. This treatment involves the use of the sterile, surgical blade to remove dead skin cells and vellus hair. As with the use of any sharp instrument, there is the possibility of nicks or cuts. Following the treatment, skin will be smoother, softer and better able to absorb the active ingredients in treatment and home skin care products.

This treatment helps anyone concerned about dry, dull skin, sallow complexion, enlarged pores, fine lines, hyperpigmentation, or acne scars. It is also beneficial to remove facial hair for those that are contraindicated for facial waxing.

“But won’t my hair grow back thicker?”  The answer is NO. There are two types of hair on the human body, terminal and vellus hair. Terminal hairs are the thick pigmented hairs that grow by the influence of hormones (legs, armpits, scalp, pubic area, etc). Vellus hairs are fine translucent hairs usually found on a woman’s face, back or chest. Unlike terminal hairs, when vellus hairs are cut they grow back with the same thickness and length as before, only with a blunt tip and are expected to return in approximately two to four weeks post procedure. Removal of the vellus hair has more than just an aesthetic benefit. Excessive “face fuzz” can trap oil and dirt which can lead to other skin problems. Best of all, the removal of the vellus hair and dead skin cells allows for the proper penetration of other skin care products, increasing their efficacy and ultimately their results.

Yes! Virtually every skin type (both men and women) can benefit from this skin care procedure. There are contraindications to this treatment, including but not limited to:

• Diabetes (not controlled by diet or medication)
• Cancer
• Active acne (we can go around active acne, depending on the size and area)
• Bleeding disorders
• Blood clotting disorders
• Development of keloids following injury
• Certain medications including blood thinners, higher doses of Aspirin, and Accutane are contraindicated for this treatment due to the possibility of delayed clotting from a nick or cut.
• Nickel allergy

Dermaplaning removes 2-3 weeks of dead skin cells, so in order for your skin to complete it’s normal skin cycle (approximately 28 days), the treatments can be done every 4 weeks.

All things considered, Dermaplaning is very safe. Of course bleeding is possible, the treatment involves the use of a sharp surgical blade (and haven’t you ever cut yourself shaving before?). As with your own shaving experiences in the shower, cuts are extremely rare and more annoying than painful. You should note that your skin may feel a little sensitive after a session, so the proper precautions should be taken to avoid any discomforts. Makeup may be applied after Dermaplaning, in fact you may note that your makeup glides on and sits much better on your face after a session than before.