Facial FAQs

For your first facial, it is a good idea to select the Ultimate Experience Facial, as this is the 60 minute classic customizable treatment designed to fit your skin care needs. We will completely customize your facial to your skin’s unique needs at the time of service. Just let Krista your esthetician know during your consultation what your concerns are, and she will pick the correct treatment for you!

No. Depending on the sensitivity of your skin, you may see a bit more pink, due to circulation in the skin, but this is normal, and good for new skin growth, hydration, infusion of serums and overall skin health.

It depends. If it has been months since your last skin care treatment, or you never exfoliate at home, the skin is stimulated to turn over dead skin cells during a professional treatment, so you may see some flaking or dryness as new skin cells are generated. This can be a completely normal side effect depending on your current routine at home. If this concerns you, the IMAGE hydrating enzyme mask would be the perfect at home treatment 3-4 days after your facial to help with any flaking/dryness.

IMAGE clinical couture peels are completely customizable to your skin. The lightening lift is great for most skin types, sensitive, dry, rosacea prone, and a great starter to peels. You can add a lift (peel) to your facial, just book SPA peel for your appointment. Please contact Krista with more questions.

Yes, but you won’t want to! Stick with mineral based makeup, and make sure your brushes are recently washed and clean of bacteria.

Because the life cycle of a skin cell is 4-6 weeks, ideally, a treatment is recommended every month. Realistically for some, every season change is key, so you can adjust your skin care home products as your skin changes with the weather.

Please move or change your skin care appointment at least 24 hours in advance. Appointments that are no showed will be charged the full price to the credit card held on file, 50% of the service price will be charged for late cancellations.

All our skin care products are available for home use and can be purchased after the service. Krista will recommend what products would give you the best results for your skin for your home care routine.

Beauty is far more than cosmetic - KLOE is committed to healthy skin, healthy body and a healthy environment. KLOE Complexions products are crafted with carefully selected, ethically sourced ingredients. Formulas are free from parabens, SLS, artificial colors, cruelty free, and are designed to support healthy looking skin with Integrity and intention.

Unopened skin care product can be exchanged or returned for credit within 30 days of purchase. Discontinue use if an adverse reaction occurs.

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